Questions and answers
How ordering works, and answers to common questions about our products.
Ordering
Where can I buy Celley products?
In the United States, all our products are sold on Amazon.com. Every product page on this site has a “Buy on Amazon” button that takes you to the exact item.
Why can’t I buy directly on this website?
We sell through Amazon so you get fast, reliable shipping and Amazon’s familiar checkout and returns. Our products are stored and shipped from Amazon’s warehouses.
How do returns work?
Returns are handled through Amazon. Go to Your Orders in your Amazon account, choose the item and follow the return steps. Amazon’s return policy applies.
I live in Canada or Europe. Can I still order?
Yes. Our Amazon.com listings ship within the United States, so international orders are handled directly by our team. See how to order from Canada or Europe.
Do you offer quantity discounts for care homes and facilities?
Several of our products have quantity discounts for business buyers on Amazon Business. For larger orders, email america@celley.net.
Clothing protectors and care
Can the bibs go in the washing machine?
Yes. All our bibs are reusable and machine washable. See the care instructions below.
How should I wash the bibs?
- Attach the straps to one another before putting the bibs in the washing machine.
- Machine wash on warm or hot, up to a maximum of 194 °F (90 °C).
- Do not use bleach, to protect the colors.
- Do not use fabric softener.
- Do not iron.
Which bib gives the most coverage?
Our apron-style bibs cover from the neck down to the lap. The 6 pack and the men and women 3 pack measure 30 × 18 inches, and the cotton 3 pack is 30.7 × 17.7 inches.
Do you have bibs that suit men?
Yes. The Adult Bibs for Men and Women come in unisex plaid and geometric patterns.
Adaptive utensils
Which utensils should I choose?
Weighted utensils are heavier (7 oz each), which helps steady hands with tremors. Easy-grip utensils are light, with large ribbed handles for a weaker grip or arthritic hands. Bendable utensils can be angled to suit stiff wrists or limited mobility.
Are the utensils dishwasher safe?
The Easy-Grip Adaptive Utensils are dishwasher safe. The weighted and bendable sets are stainless steel and easy to clean. See each product page for care details.
Comfort & wellbeing
What is a fidget muff, and who is it for?
A fidget muff is a soft sleeve or toy with textures and small activities that keep restless hands busy. Our Fidget Muff Cat is designed for people living with dementia or Alzheimer’s, and the cat shape can bring comfort and familiar memories of pets.
Arts & crafts
Can I hang my finished embroidery in the hoop?
Yes. Our wood-look hoops have an antique brass hanging ring, so you can display your work without framing it. On the oval hoops, the ring can be moved to wherever you want it.
Are the hoop sizes the inside or outside measurement?
Sizes include the border, so the area for your stitching is slightly smaller.
What can I use the tufting cloth for?
It works with tufting guns, punch needles and other rug-making projects. The woven grid lines help you plan designs and keep lines straight.
Still have a question?
Email america@celley.net (North America) or europe@celley.net (Europe), or visit our contact page.